Privacy Policy

Last Updated: January 15, 2026

This Privacy Policy explains how vortexuf.com ("we," "us," or "our") collects, uses, and protects your personal data when you use the Ninja Hands game and visit our website. We respect your privacy and are committed to protecting your personal data.

1. Data Controller

The data controller for your personal data is:

2. Data We Collect

We collect data to provide and improve our services. The types of data we may collect include:

2.1 Data You Provide

• Contact data (name, email) when you reach out to us
• Newsletter signup data (email address)
• Feedback and support requests

2.2 Data Collected Automatically

• Device data (device type, operating system, unique device IDs)
• Usage data (game progress, features used, play time)
• Log data (IP address, browser type, pages visited)
• Cookies and similar tracking data

2.3 Data from Third Parties

• App store data (purchase history, subscription status)
• Analytics data from Google Analytics
• Advertising data from ad networks (if you interact with ads)

3. How We Use Your Data

We use your data for the following purposes:

• To provide and maintain the game and website
• To improve and optimize our services
• To respond to your questions and support requests
• To send you updates and news (with your consent)
• To show relevant ads (with your consent)
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Cookies and Tracking

We use cookies and similar technologies to collect data and improve your experience. Types of cookies we use:

4.1 Essential Cookies

These cookies are needed for the website to work properly. They enable basic functions like page navigation and access to secure areas. The website cannot function without these cookies.

4.2 Analytics Cookies

These cookies help us understand how visitors interact with our website. They collect data about page views, time spent on pages, and other usage metrics. This data is anonymous and used to improve our services.

4.3 Marketing Cookies

These cookies are used to track visitors across websites. They help us show relevant ads and measure the success of our marketing campaigns.

You can manage your cookie preferences through our cookie banner or your browser settings.

5. Data Retention

We keep your data only as long as needed for the purposes described in this policy:

• Account and game data: As long as your account is active, plus 3 years after deletion
• Contact and support data: 2 years from last contact
• Analytics data: 26 months
• Marketing data: Until you withdraw consent

We may keep data longer if required by law or for legal claims.

6. Your Rights

Under Canadian privacy law and GDPR (if applicable), you have the following rights:

• Access: Request a copy of your personal data
• Correction: Ask us to fix incorrect data
• Deletion: Request that we delete your data
• Restriction: Ask us to limit how we use your data
• Portability: Get your data in a machine-readable format
• Objection: Object to certain types of data use
• Withdraw consent: Take back consent you gave us

To exercise these rights, contact us at support@vortexuf.com. We will respond within 30 days.

7. Data Sharing

We may share your data with:

• Service providers: Companies that help us run our services (hosting, analytics, payment processing)
• Ad partners: Advertising networks (with your consent)
• Legal authorities: When required by law or to protect our rights
• Business transfers: In case of merger, sale, or acquisition

We do not sell your personal data to third parties.

8. Data Security

We use industry-standard security measures to protect your data:

• Encryption of data in transit (HTTPS/TLS)
• Secure storage with access controls
• Regular security assessments
• Employee training on data protection

While we take reasonable steps to protect your data, no method is 100% secure. We cannot guarantee absolute security.

9. International Transfers

Your data may be transferred to and processed in countries outside Canada. When we transfer data, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses
• Adequacy decisions
• Binding corporate rules

10. Children's Privacy

Ninja Hands is rated for ages 9 and up. We do not knowingly collect personal data from children under 13 without parental consent. If you believe we have collected data from a child under 13, contact us immediately at support@vortexuf.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for major changes)

We encourage you to review this policy regularly.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

For GDPR-specific rights and information, please see our GDPR Policy.